Returns & Exchanges

At Ecostore, we want you to love your beauty routine, which is why we offer a 30-day return policy for products in their original, unopened packaging. If a product doesn't meet your expectations, we are committed to making it right while maintaining our eco-friendly standards.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Securely pack the items in their original sustainable packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Print the prepaid eco-friendly shipping label provided and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.